Privacy Policy

Effective Date: October 21, 2021
Last Updated: November 25, 2024

1. Introduction

Artha Fintech Pte. Ltd. (ArthaFintech, our, UEN: 202136035W), operating in Singapore, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, process, and protect personal data obtained through your interaction with our website, arthatech.net (the “Site”), in compliance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not consent, please do not use the Site or provide us with any personal data. 

2. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our compliance with the PDPA. Should you have any questions about this Privacy Policy or our data protection practices, please contact our DPO at: 

“Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access. 

Artha Fintech
Data Protection Officer

dpo@arthatech.net
2 Kallang Avenue, #08-16, CT Hub, Singapore-339 407

(Note: Even if it’s an existing employee handling this role, you should designate someone and provide contact details).

3.What Personal Data We Collect

“Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

We may collect the following types of Personal Data:

Information Collected Automatically: 

  • Log Data: When you visit the Site, our servers automatically record information that your browser sends, such as your IP address, browser type and settings, the date and time of your request, and how you interacted with the Site. 
  • Device Information: Information about the device you are using to access the Site, such as hardware model, operating system, and unique device identifiers.
  • Usage Data: Information about how you use the Site, such as pages visited, links clicked, time spent on pages, and referring website addresses.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Please see Section 9 (“Cookies and Tracking Technologies”) below for more details. 

4. How We Use Your Personal Data

We may collect the following types of Personal Data:

 

  • To operate and maintain the Site. 
  • To respond to your inquiries, requests, and provide customer support. 
  • To send you information about our services, updates, marketing communications, and newsletters, where you have provided consent.
  • To analyze Site usage and trends to improve the Site’s functionality, user experience, and our service offerings. 
  • To ensure the security and integrity of our Site and IT systems. 
  • To comply with applicable laws, regulations, legal processes, or government requests. 
  • For any other purposes for which we have obtained your consent. 

5. Legal Basis for Processing Personal Data

under the PDPA,the legal basic for processing your personal Data  includes:

6. Disclosure and Sharing of Personal Data

We do not sell your personal Data.We may disclose or share your personal Data with the following parties Only for the purposes described above :

 

  • Third-Party Service Providers: We may engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analysis, email delivery, IT services, customer service). These providers will have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 
  • Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred as part of that transaction. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy. 
  • With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent. 

7. Data Security

We Implement Reasonable And Appropriate Administrative, Technical, And Physical Security Measures To Protect Your Personal Data From Unauthorized Access, Use, Disclosure, Alteration, Or Destruction, Taking Into Account The Nature Of The Data And The Risks Involved. However, Please Be Aware That No Method Of Transmission Over The Internet Or Method Of Electronic Storage Is 100% Secure. While We Strive To Use Commercially Acceptable Means To Protect Your Personal Data, We Cannot Guarantee Its Absolute Security.

8. Data Retention

We will retain your Personal Data only for as long as is necessary for the Purposes for which it was collected, or as required or permitted by applicable laws (including the PDPA). We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

9. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar tracking technologies to collect and use Personal Data about you, including to understand Site usage and serve relevant information. You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.

10. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of Singapore where the data protection laws may differ. We will take steps to ensure that your Personal Data receives an adequate level of protection in the jurisdictions in which we process it, consistent with the requirements of the PDPA (e.g., by ensuring the recipient is bound by legally enforceable obligations to provide a standard of protection comparable to that under the PDPA).

11. Your Rights Under the PDPA

You have certain rights regarding your Personal Data under the PDPA:

  • Right to Access: You have the right to request access to the Personal Data we hold about you and information about how we have used or disclosed it within the past year.
  • Right to Correction: You have the right to request the correction of any inaccurate or incomplete Personal Data we hold about you. 
  • Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, or disclosure of your Personal Data at any time by contacting our DPO. Please note that withdrawing consent may affect our ability to provide certain services or information to you. 

To exercise these rights, please contact our DPO using the contact details provided in Section 2. We may need to verify your identity before processing your request, and reasonable fees may apply for access requests as permitted by law. 

12. Children's Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

13. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, please contact our Data Protection Officer (DPO):

Artha Fintech, 2 Kallang Avenue, #08-16, CT Hub, Singapore-339 407

dpo@arthatech.net

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